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If you're a passionate cyclist, you know how important it is to have your bike in perfect condition. That's why, in our online cycling store, we offer you the Ortlieb Replacement Hooks 20mm Black, ideal for keeping your bike bags in optimal condition.
These 20mm snap hooks are compatible with Ortlieb's Office-Bag, Commuter-Bag, and Commuter-Bag Two bags. They also come with an adjustable handle so you can adjust them to the size you need.
With the purchase of the Ortlieb Replacement Hooks 20mm Black, you will receive two QL2.1 snap hooks, allowing you to replace damaged or worn hooks on your bike bags and keep them in perfect condition for your next cycling adventures.
In 1982, Hartmut Ortlieb founded ORTLIEB Sportartikel GmbH in Nuremberg, Germany. The first ORTLIEB bike panniers were created in pure personal need for waterproof equipment. ORTLIEB’s first products were hand-made on his mother’s sewing machine: dry bags and bicycle panniers made of truck tarps.
In the meantime, the company has more than 140 employees, and ORTLIEB’s collection has grown to include over 500 individual products. Even today, everything is located under one roof: from development and design to engineering, production, sales, marketing, and shipment.
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Our main objective is customer satisfaction, so if someone is not satisfied with their order, you have up to 30 days to return it.
We recommend that before making the return, you get in touch with us through email: orders [at] santafixie [dot] com.
The returned product(s) must be in new condition and, if possible, with its original packaging. The use of the product should not go beyond the verification of its new condition and functioning upon receipt. If this is not the case once we have received your return, the product or products could suffer a depreciation of its original value, or in extreme cases the return would not be accepted.
In the case of bicycles, in no case will we accept a return with traces of use, scratches, mounting marks, dirt on the tires, damage caused by improper packaging or any other type of damage that makes it impossible to put the bike back on sale. We will check that it is in perfect condition and with the seals intact. If Santafixie detects any damage it reserves the right not to accept the return. If the bicycle is not accepted and needs to be returned, it will be sent back to the buyer at the customer's expense.
For more information visit our returns page.
